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Growth Unlocked: Small Business Podcast Series

By Diane Amato

Published June 23, 2023 • 2 Min Read

The Business Leadership Podcast and RBC have teamed up to bring business owners a series of podcasts to help them thrive in an ever-changing landscape. The Growth Unlocked podcast covers a range of topics relevant to today’s reality, from digital adoption to the talent challenge to the future of entrepreneurship. In each episode, host Edwin Frondozo chats with experts who share first-hand experiences and insights with the aim of equipping owners to seize opportunities and unlock a successful future.

Striking the Perfect Balance: Navigating the Business and Human Experience in Business Growth

In this episode of Growth Unlocked, host Edwin Frondozo is joined by RBC’s Don Ludlow, who shares valuable insights into the evolving digital landscape, consumer preferences and the balance they seek between digital and human experiences.

The pandemic significantly accelerated the adoption of digital technology and how consumers interact with businesses. While digital engagement has slowed as Canadians get back to in-person experiences, most still want an option for doing business through online or mobile channels.

“While Canadians are getting back to the in-person experience, the majority are looking for new ways to engage with businesses in a digital way. It’s really important for business owners to keep investing in digital, even as we’re enjoying getting back to that human component of doing business.” — Don Ludlow, Vice President of Small Business Strategy and Partnerships, RBC

Edwin Frondozo · Striking the Perfect Balance: Navigating the Digital and Human Experience in Business Growth


Changing the Game: Adopting New Hiring Mindsets for Small Business Success

In this episode host Edwin Frondozo welcomes RBC’s Don Ludlow and Mark Patterson, Executive Director of Magnet, a leading online platform that connects employers with student talent. Hear the panel discuss:

  • Innovative strategies SMEs can use to attract and retain the dynamic young employees of today.

  • The importance of promoting flexibility, agility, and offering creative perks that cater to the unique demands of the younger workforce.

  • The crucial role of providing varied challenges and opportunities that help young employees grow and thrive in their roles.

Edwin Frondozo · Changing the Game: Adopting New Hiring Mindsets for Small Business Success

This article is intended as general information only and is not to be relied upon as constituting legal, financial or other professional advice. A professional advisor should be consulted regarding your specific situation. Information presented is believed to be factual and up-to-date but we do not guarantee its accuracy and it should not be regarded as a complete analysis of the subjects discussed. All expressions of opinion reflect the judgment of the authors as of the date of publication and are subject to change. No endorsement of any third parties or their advice, opinions, information, products or services is expressly given or implied by Royal Bank of Canada or any of its affiliates.

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